General questions
Browse detailed help articles covering site features, downloads and common account questions.
Open the full FAQ →Support and guidance
How can we help?
Find clear guidance for browsing Plunge Music, accessing an account, using project pages and resolving common technical issues.
Find an answer
Search by a concise topic such as “account access”, “download” or “project page”.
Start here
Choose a route
The quickest route depends on whether your question concerns the site, an existing project record or a technical problem.
Existing records
For a question tied to a project record already in your account, begin from the relevant record page.
View your records →Artist guidance
Working on an independent release? Visit the artist area for practical orientation and next steps.
Explore artist resources →Common questions
Quick answers
These answers cover the issues readers most often need to resolve before contacting the team.
See all help articles →What is Plunge Music?
Plunge Music is an editorial guide to artists, genres, listening ideas and the craft behind recorded music.
Where can I discover music by genre?
Use the genre directory to browse rock, country, electronic, hip hop, classical, jazz and pop, along with any related routes available on the site.
I cannot access my account. What should I check?
First confirm that you are using the email associated with the account and check for typing errors. Then return to the sign-in page and try again.
Why is a download not opening on my device?
Check that the file has finished downloading and that your device supports its format. Mobile browsers may save files to a downloads or files folder rather than opening them immediately.
Where can I review information tied to my account?
Sign in and open the appropriate account record. Questions about a specific record are easiest to assess when you include its title and relevant details.
What should I include when reporting a technical issue?
Tell us what you were trying to do, which page you were using, your device and browser, and the exact point where the problem occurred. Do not send passwords or other sensitive credentials.
How can I contact the team?
Email info@plungemusic.com-uk.com with a concise subject line and enough context for the team to understand your question.
Faster support
Send useful details
A short, specific report helps the team understand what happened without asking you to repeat the basics.
Name the pageInclude the section or page you were viewing when the issue appeared.
Describe the actionExplain what you selected and what you expected to happen.
Identify your setupAdd your device and browser version when the issue appears technical.
Protect your accountNever include a password, access code or other private credential.
Still need assistance?
Contact the team
If the FAQ does not resolve your question, send a clear summary. You can also write directly to info@plungemusic.com-uk.com.