Receive
We record the enquiry and identify the request type and relevant service area.
Privacy and personal information
Data protection contact.
Ask Plunge Music about the personal information associated with you. Use this page to request access, correction or deletion, or to raise a concern about how information has been handled.
Your request
How we can help
You may contact us about your personal information or the handling of a previous privacy request. We may need to confirm enough information to locate the relevant record and help protect it from unauthorised access.
Common request types
- Ask for a copy of personal information associated with you.
- Request correction of information that is inaccurate or incomplete.
- Ask for deletion where the applicable rules allow it.
- Ask how your personal information has been used or processed.
- Raise a concern about a response or the handling of a request.
- Ask for a review of a decision concerning your privacy enquiry.
Send a privacy enquiry
Complete the fields below. Required fields are marked with an asterisk.
Prefer email? Write to info@plungemusic.com-uk.com with “Data protection request” in the subject line.
What happens next
How we handle requests
Our process is designed to keep the request clear while avoiding disclosure of personal information to the wrong person.
Clarify
If necessary, we ask for limited additional details so we can find the relevant information.
Review
We assess the request under the applicable data-protection requirements and available records.
Respond
We explain the outcome, any action taken and any appropriate next step.
Practical guidance
Request FAQ
For general site support rather than a personal-information request, use the help area.
What should I include in my request?
Give your name, contact email, the request type and enough context to locate the relevant information. Be specific about the result you are seeking.
Should I send proof of identity immediately?
No. Do not send identity documents unless we specifically explain that further verification is necessary and provide an appropriate way to do so.
Can I ask for my information to be deleted?
Yes. You may submit a deletion request. Whether every item can be deleted depends on the applicable requirements and whether information must be retained for a legitimate reason.
Can I correct inaccurate information?
Yes. Explain what appears inaccurate and, where possible, provide the correct detail and the context in which it appears.
Can someone submit a request for another person?
A representative may make contact, but we may need appropriate evidence of authority before discussing or releasing another person’s information.
Where can I read the wider site terms?
The terms and privacy information are available on the Terms & Privacy page.